Amazon Reimbursement Agency

Amazon FBA Reimbursement Service — 5-Report AI Audit That Finds What One Report Always Misses

Amazon owes most FBA sellers money right now. Lost inventory, warehouse damage, overcharged fees, and unclaimed customer returns sit in Seller Central as unclaimed reimbursements. GP Reimbursement Scanner finds them all by cross-referencing 5 reports simultaneously — in 20 minutes. No commission. Every dollar yours.

Get Free Reimbursement Audit → See the 5 Reports ↓
$57K+Recovered for LOOKYNO in a single 18-month audit
5Reports cross-referenced simultaneously — not one at a time
20minvs full day manual — same audit, fraction of the time
0%Commission — you keep every dollar recovered
GP Reimbursement Scanner — AI Audit Tool 5 Reports Cross-Referenced Simultaneously 18-Month Historical Audit at Onboarding All Cases Filed Within 7 Days No Commission — Fixed Monthly Rate
Amazon FBA Reimbursement Service

The Money Amazon Owes You Is Already in Seller Central. Most Sellers Never Claim It.

Amazon's FBA reimbursement system is opt-out for sellers. Amazon will not proactively send you money for lost, damaged, or overcharged inventory. Every claim must be opened by you, with the right documentation, before the reimbursement window closes.

The reason most sellers don't claim is not laziness — it's complexity. Finding every eligible reimbursement requires cross-referencing 5 separate Seller Central reports, identifying every discrepancy, and opening a correctly documented case for each one. Manually, this takes a full working day per account. GP Reimbursement Scanner does it in 20 minutes.

Most standalone reimbursement services check one or two reports and charge 20–25% commission on everything they find. GlancePeak checks all five reports, charges no commission, and includes the audit in the Full Service retainer at a fixed monthly rate.

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GP Reimbursement Scanner — 5 Reports Combined
1
Inventory Ledger Report
The master record of every unit movement in your account. Foundation for identifying all discrepancies.
2
FBA Reimbursement Report
What Amazon has already reimbursed you for. Cross-referenced to identify what was missed.
3
Received Inventory Report
Units Amazon physically received at the dock. Compared to Inventory Ledger to find lost inbound shipments.
4
Removal Order Report
Units sent for removal. Compared to what was actually received back to find removal discrepancies.
5
Customer Returns Report
Customer returns Amazon accepted. Cross-referenced to find returned units never added back to inventory.

All 5 reports cross-referenced simultaneously. Every discrepancy category identified in one pass — not five separate manual checks.

20 minFull audit
18 moHistory checked
7 daysCases filed
Amazon Lost Inventory Reimbursement

Six Categories of Amazon Money You May Not Have Claimed

Every FBA seller is eligible for reimbursements across six distinct categories. Most have unclaimed money in at least two. The GP Reimbursement Scanner checks all six in every audit.

📦
Amazon FBA Lost Shipment Recovery
Inbound Receiving Discrepancies
Units you shipped to Amazon that were physically received at the fulfillment centre dock but never checked into your available inventory. Identified by cross-referencing Received Inventory Report vs Inventory Ledger.
Inbound shipment units received but not credited
Partial shipment discrepancies — some units credited, others lost
Multi-warehouse split shipments with receiving errors
🏭
FBA Warehouse Damage Recovery
Amazon-Caused Damage
Products damaged or destroyed inside Amazon's fulfillment centres through their own handling. Amazon is liable for all damage caused by their operations and must reimburse at the product's fair market value.
Damaged and destroyed units during fulfilment
Items damaged during inbound receiving process
Products disposed of without seller permission
↩️
Amazon Damaged Inventory Claim
Customer Return Damage
Customer returns accepted by Amazon that came back damaged, unsellable, or were never actually returned despite Amazon processing the refund. Amazon must reimburse for returns they accepted but did not restore to sellable inventory.
Returned units graded unsellable — no reimbursement issued
Customer refunded but unit never returned to warehouse
Returns credited below fair market value
💰
Amazon Overcharged FBA Fees
Fee Miscalculation Recovery
Amazon measures product weight and dimensions for fee calculation. Measurement errors place products in higher fee tiers than they actually qualify for. One incorrect measurement can mean every unit sold is overcharged — compounding over months of sales volume.
Incorrect product dimension measurements in Amazon's system
Wrong weight tier classification on ASIN
Historical overcharge recovery across all affected sales
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Removal Order Discrepancies
Removal Reconciliation
Units sent for removal from Amazon's fulfillment centres that were never received back at your address, or were received in fewer quantities than the removal order specified. Identified via Removal Order Report vs Inventory Ledger cross-reference.
Removal units dispatched but never delivered
Partial removals — fewer units received than ordered
Disposal removals with no confirmation of completion
📊
Amazon Inventory Discrepancy Service
General Inventory Reconciliation
Units that disappear from your available inventory with no corresponding sale, return, removal, or damage event. These "phantom losses" appear in the Inventory Ledger as unexplained reductions and are often eligible for reimbursement if filed within Amazon's window.
Unexplained inventory reductions with no event record
Stranded inventory written off without reimbursement
Multi-ASIN reconciliation across full catalog
AI Amazon Reimbursement Audit

Why Most Reimbursements Go Unclaimed for Years

The dirty secret of Amazon FBA reimbursements is that the money is genuinely there — Amazon acknowledges these obligations. The barrier is purely operational: finding every eligible case requires data from five separate reports, and no single report tells the complete story.

A seller checking only the FBA Reimbursement Report sees what Amazon already paid out — not what Amazon missed. A seller checking only the Inventory Ledger sees unit movements but not whether Amazon has already issued a reimbursement. Only when all five reports are cross-referenced simultaneously do the unclaimed discrepancies become visible.

This is why $57,000+ sat unclaimed in LOOKYNO's account for 18 months before GlancePeak's GP Reimbursement Scanner found it — and why the same pattern repeats on most accounts that have never run a proper 5-report audit.

FBA Reimbursement Report only
Misses Most

Shows only what Amazon already paid. Does not reveal what Amazon owes but hasn't paid. Checking this alone gives false confidence that everything has been claimed.

↓
Inventory Ledger only
Incomplete

Shows unit movements but not whether each loss was reimbursed. Without the Reimbursement Report as a cross-reference, you cannot separate claimed from unclaimed discrepancies.

↓
Customer Returns Report only
Partial

Shows returns Amazon accepted. Does not reveal which returned units were never restored to inventory and never reimbursed. Requires Inventory Ledger cross-check to identify the gap.

↓

✓ All 5 reports combined — GP Reimbursement Scanner cross-references every event, every discrepancy, every category in one 20-minute audit. Nothing slips through.

Amazon Case Management Service

From Audit to Cash — The Complete Recovery Process

Every reimbursement engagement follows the same structured process. You see exactly what was found, what was filed, and what was recovered — every month.

1
Onboarding — Day 1
18-Month Historical Audit
GP Reimbursement Scanner pulls and cross-references all 5 reports going back 18 months. This is the maximum lookback window Amazon allows for most reimbursement categories. The full historical audit is completed in under 20 minutes and reveals every category of unclaimed reimbursement across your entire account history.
5-report cross-reference18-month lookbackAll 6 categories checked20-minute audit
2
Day 1–2
Discrepancy Report Delivered
Every identified discrepancy is documented in a structured report: category, ASIN, quantity, approximate value, and supporting evidence from the relevant reports. You see exactly what was found and why each case qualifies for reimbursement before any cases are filed.
Full discrepancy breakdownPer-ASIN detailEstimated recovery value
3
Days 2–7
All Cases Filed with Documentation
Every eligible case is filed with Amazon Seller Support using the correct case type for each reimbursement category and the supporting documentation required. Cases are filed within 7 days of the audit completion — well within Amazon's reimbursement eligibility windows. Amazon case management service handles every case from opening to resolution.
Correct case type per categoryDocumentation compiledFiled within 7 days
4
Weeks 2–4
Follow-Up Until Resolved
Amazon typically processes reimbursements within 2–4 weeks. Cases not resolved within 7 days are followed up proactively. Cases escalated or denied without valid reason are re-opened with additional documentation. No case is closed until Amazon confirms the reimbursement or provides a substantiated denial.
7-day follow-up cadenceEscalation when neededRe-opens on invalid denials
5
Monthly
Ongoing Monthly Audit + GP Shield Report
After the initial historical audit, GP Reimbursement Scanner runs every month to catch new discrepancies before they fall outside Amazon's eligibility window. All findings, filings, and recoveries are documented in the monthly GP Shield Report — so you always know exactly what was found and what was recovered.
Monthly automated auditGP Shield monthly reportEligibility window protected
Real FBA Reimbursement Results

$57,000+ Recovered for LOOKYNO — From One 18-Month Audit

Real Seller Central data from GlancePeak's FBA reimbursement recovery engagement with LOOKYNO. Every dollar shown was money Amazon already owed — it had simply never been claimed.

LOOKYNO — Clothing, Shoes & Jewelry, Amazon US
Amazon US FBA Reimbursement + SEO + PPC 18-month historical audit
Recovery Result
$57,000+ Recovered · ACoS 11.03%
What the 18-Month Audit Found
$57K+Total reimbursement recovered
18 moLookback period audited
5Reports cross-referenced
7 daysAll cases filed
What the Audit Found

Significant unclaimed reimbursements sitting in Seller Central for 18 months

Lost inbound shipment units — received at dock but never credited to inventory
Customer returns accepted by Amazon but never restored to sellable stock
Inventory discrepancies across multiple ASINs with no corresponding event records
FBA Reimbursement Report showed no prior claims had been filed — money sat untouched
What GlancePeak Did

5-report audit, all cases filed within 7 days, full follow-through to resolution

GP Reimbursement Scanner ran 18-month cross-reference across all 5 reports in under 20 minutes
Every eligible discrepancy categorised and documented with supporting evidence
All cases filed with Amazon Seller Support using correct case type and documentation
Follow-up on every case until Amazon confirmed reimbursement — $57,000+ total recovered
Ongoing monthly audit set up to prevent future accumulation
$692,251Total Sales
11.03%ACoS
9.07ROAS
6,513Orders

💡 The $57,000+ recovered for LOOKYNO was money Amazon already owed — it had simply never been claimed because finding it required cross-referencing five reports simultaneously. No single report revealed it. All five together made it undeniable.

View All 4 Case Studies →
FBA Reimbursement Recovery

No Commission. You Keep Every Dollar Recovered.

Most standalone Amazon reimbursement agencies — including My Refund Guy, GETIDA, and similar services — operate on a commission model charging 20–25% of every dollar they recover. GlancePeak does not.

GlancePeak's Amazon FBA reimbursement service is included in the Full Service retainer at a fixed monthly rate. You keep 100% of every reimbursement recovered. For a seller recovering $57,000, the difference between a 25% commission model and GlancePeak's fixed-rate model is $14,250 — money that stays in your account.

Commission-Based Agencies
Charge 20–25% of every dollar recovered
Incentivised to find easy cases, not all cases
Monthly audit rare — fee model favours big initial hauls
Commission compounds over time as account grows
GlancePeak Fixed Rate
0% commission — fixed monthly rate, every recovery is 100% yours
Incentivised to find everything — our fee doesn't change either way
Monthly audit as standard — catches new discrepancies continuously
Cost stays flat even as recoveries grow
The Numbers on a $57,000 Recovery
Total reimbursement recovered$57,000
Commission agency at 25% −$14,250 fee
What you keep (commission model) $42,750

GlancePeak fixed rate: $57,000 stays yours. Zero commission deducted. The fee is fixed regardless of how much is recovered.

GlancePeak's reimbursement service is included in the Full Service retainer. For sellers already on Full Service, every dollar of FBA reimbursements recovered is pure profit — the cost is already covered by the retainer.

Amazon Reimbursement Agency Pricing

Fixed Rate, No Commission — Included in Full Service

GlancePeak's Amazon FBA reimbursement service is included in the Full Service retainer from $1,500/month. It is also available as a standalone on-demand service for sellers who want only the reimbursement audit without the full retainer.

For the on-demand audit, a fixed price is confirmed before work begins based on your account size and catalog volume. No ongoing commitment required.

18-month historical audit at onboarding — included in all engagements
5-report GP Reimbursement Scanner — all 6 reimbursement categories
All cases filed within 7 days — follow-up until resolved
Monthly ongoing audit — catches new discrepancies before window closes
0% commission — fixed rate, every dollar recovered is 100% yours
See Full Pricing Page →
Amazon FBA Reimbursement Service
On-Demand Audit or Full Service Retainer
Fixed price on-demand · Included in Full Service from $1,500/month
Every Engagement Includes
18-month historical audit at onboarding — GP Reimbursement Scanner
5-report cross-reconciliation — all discrepancy categories identified
Discrepancy report with per-ASIN breakdown and recovery estimate
All cases filed with correct documentation within 7 days
Follow-up on every case until Amazon confirms reimbursement
Re-open on invalid denials with additional documentation
Amazon case management service — full case lifecycle handled
0% commission — fixed rate regardless of recovery amount
Full Service Also Includes
Monthly ongoing GP Reimbursement Scanner audit
Monthly recovery summary in GP Shield Report
Reimbursement eligibility window management — no cases expire unclaimed
Get Free Reimbursement Audit → Get a Fixed-Price Quote →

Free audit · Price confirmed before work begins · No obligation

FBA Reimbursement FAQ

Questions About Amazon FBA Reimbursement Recovery

Direct answers to what Amazon sellers ask before starting a reimbursement engagement.

Get Free Audit →
Amazon FBA reimbursement service identifies and recovers money Amazon owes you for lost, damaged, or incorrectly charged FBA inventory. Amazon regularly loses inventory in transit, damages items in warehouses, miscalculates FBA fees, and fails to reimburse customer returns — but will not proactively pay these amounts. Every claim must be initiated by the seller. GlancePeak's GP Reimbursement Scanner identifies every eligible case across 5 reports simultaneously and handles all case filing and follow-up.
GP Reimbursement Scanner cross-references 5 Amazon reports simultaneously — Inventory Ledger, FBA Reimbursement Report, Received Inventory Report, Removal Order Report, and Customer Returns Report. Most reimbursement services check one or two reports manually, missing discrepancies that only become visible when all five are compared together. This is why $57,000+ sat unclaimed in LOOKYNO's account for 18 months before GlancePeak's audit found it.
GlancePeak recovers six categories: (1) Lost inbound shipments — units Amazon received but never credited. (2) Warehouse damage — items damaged at Amazon's fulfillment centres. (3) Customer return damage — returns accepted but never restored to inventory. (4) Overcharged FBA fees — incorrect weight or dimension measurements. (5) Removal order discrepancies — units sent for removal never received back. (6) General inventory discrepancies — unexplained unit losses with no event record.
To get reimbursed by Amazon FBA, you identify the specific discrepancy, gather supporting documentation from the relevant Seller Central reports, open a Seller Support case with the correct case type and evidence, and follow up until Amazon processes the reimbursement. Amazon will not proactively reimburse you — every claim must be initiated. GlancePeak handles the entire process from identification through to confirmed payment, with all cases filed within 7 days of the audit.
Amazon FBA lost shipment recovery claims reimbursement for units you shipped to Amazon that were physically received at the fulfillment centre dock but never checked into your available inventory. GlancePeak identifies these by cross-referencing the Received Inventory Report against the Inventory Ledger — revealing units that arrived but were never credited. This is one of the most consistent sources of reimbursement for high-volume FBA sellers.
Amazon overcharged FBA fees occur when Amazon measures your product's weight or dimensions incorrectly, placing it in a higher fee tier than it qualifies for. This affects every unit sold from that ASIN — a small per-unit overcharge can compound into thousands of dollars over months of sales. GlancePeak identifies fee discrepancies by comparing Amazon's recorded measurements against your actual product specifications and files correction requests with documented evidence.
No. GlancePeak does not charge commission on reimbursements recovered. Most standalone reimbursement agencies charge 20–25% of every dollar recovered. GlancePeak includes the full service — monthly GP Reimbursement Scanner audit, all case filing, and follow-up — within the Full Service retainer at a fixed monthly rate. You keep 100% of every dollar recovered. On a $57,000 recovery, that difference is $14,250 that stays in your account.
The AI Amazon reimbursement audit is GlancePeak's GP Reimbursement Scanner — an AI tool purpose-built for Amazon FBA reconciliation. It ingests all 5 relevant Seller Central reports simultaneously and cross-references them to identify every category of reimbursable discrepancy in under 20 minutes. The same audit performed manually takes a full day. This speed enables monthly audits that most sellers never run, ensuring no eligible reimbursement falls outside Amazon's claims window.
The initial 18-month historical audit is completed within the first week of onboarding using GP Reimbursement Scanner. All identified cases are filed within 7 days. Amazon typically processes reimbursements within 2–4 weeks of a case being opened. After the initial audit, GP Reimbursement Scanner runs every month to catch new discrepancies before they fall outside Amazon's eligibility window.
An Amazon damaged inventory claim recovers reimbursement for products damaged or destroyed at Amazon's fulfillment centres, or returned by customers in a damaged condition that Amazon accepted without reimbursing you. Amazon is liable for all inventory damaged through their own handling and must reimburse at fair market value. These claims require identifying the specific units affected and filing before Amazon's reimbursement window closes — which GlancePeak handles for every eligible case found in the audit.
Find Out What Amazon Owes You

Most FBA Sellers Have Unclaimed Reimbursements Right Now

Book a free GP Account Score session. We run an initial reimbursement scan and show you the estimated recovery opportunity in your account — before you decide whether to work with us. No obligation. No commission.

Book Free 30-Min Session → Get a Fixed-Price Quote

Free · No credit card · 0% commission · Every dollar recovered is yours